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Privacy Policy
Last updated: February 27, 2026
This Privacy Policy describes how Probiz, operating as etisalat.shop ("we", "us", or "our"), collects, uses, and protects information when you visit our website at https://etisalat.shop or contact us via WhatsApp, phone, or our inquiry forms.
1. Information We Collect
We may collect the following types of information:
- Contact information you provide voluntarily, such as your name, phone number, and email address when you submit an inquiry form or message us on WhatsApp.
- Usage data collected automatically, including pages visited, time spent on pages, browser type, device type, and approximate location (country/city level).
- Cookies and tracking technologies used by Google Analytics and Meta Pixel for website analytics and advertising performance measurement.
2. How We Use Your Information
- To respond to your inquiries about Etisalat plans, VIP numbers, and services.
- To process and fulfill your service requests.
- To improve our website and user experience through analytics.
- To measure advertising effectiveness via Meta Pixel and Google Analytics.
- To send follow-up communications related to your inquiry (only if you initiate contact).
3. Third-Party Services
We use the following third-party services that may collect data:
- Google Analytics (GA4) — website traffic analysis. Google Privacy Policy
- Meta Pixel (Facebook) — advertising measurement and optimization. Meta Privacy Policy
- FormSubmit.co — form submission processing. Data is forwarded to our business email only.
- WhatsApp (Meta) — customer communication via WhatsApp Business.
4. Cookies
Our website uses cookies and similar technologies for analytics and advertising purposes. These include:
- Google Analytics cookies to understand website usage patterns.
- Meta Pixel cookies to measure ad performance and build audiences.
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
5. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information only:
- With Etisalat by e& to process your service activation or number reservation.
- With third-party analytics tools as described above.
- When required by law or to protect our legal rights.
6. Data Security
We take reasonable measures to protect your information. Our website is served over HTTPS. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your contact information only for as long as necessary to fulfill your inquiry and provide ongoing service support. Analytics data is retained according to the policies of Google and Meta.
8. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your personal data.
- Opt out of marketing communications at any time.
- Withdraw consent for data processing.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
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